Follow the steps below to move your website from another hosting company to webevi without downtime. If you need help during the migration, you can open a support ticket.
1. Back up your old hosting
- Files: From your old panel (or via FTP), download the whole
public_html/httpdocsfolder, or compress it (.zip, .tar.gz) and download it. - Database: In phpMyAdmin, select your database and download it as a
.sqlfile with Export. - E-mail: If you use IMAP, your e-mails are stored on the server; back them up so they are not lost after the move.
2. Prepare webevi
- Create a new database and user in your panel (Plesk or cPanel).
- Re-create your e-mail accounts with the same names.
3. Upload files and database
- Upload the files to the
httpdocs(Plesk) orpublic_html(cPanel) folder with File Manager or FTP. If you uploaded an archive, use Extract in File Manager. - In phpMyAdmin, select the new database and upload the
.sqlfile with Import. - Update the database details in your site's configuration file. For WordPress this is
wp-config.php(DB_NAME,DB_USER,DB_PASSWORD,DB_HOST).
4. Test
To test your site before changing DNS, add your webevi server IP to your computer's hosts file, or use the Preview feature in Plesk.
5. Change DNS
If everything works, change your domain's NS addresses to dns1.webevi.com and dns2.webevi.com. Propagation can take 24-48 hours. Do not close your old hosting account during this time.
The easy way for WordPress
The WP Toolkit > Migrate feature in Plesk, or plugins such as All-in-One WP Migration and Duplicator, move files and database in one package.
