I Forgot My Client Area Password. What Should I Do?

You can reset your webevi client area password yourself in a few steps.

Resetting the password

  1. Click the Login button at the top right of webevi.com.
  2. Click the Forgot Password link below the login form.
  3. Enter the e-mail address registered to your account and submit.
  4. Click the link in the e-mail you receive and set a new password.

For security reasons, the reset link is valid only for a limited time. If it has expired, start again.

If no e-mail arrives

  • Check your Spam / Junk folder.
  • Wait a few minutes and try only once more.
  • You may have used a different e-mail address when registering. Try your other addresses too.
  • If you no longer have access to the registered e-mail address, contact us by phone (+90 216 348 35 03) for identity verification.

For a strong password

  • Use at least 12 characters with upper and lower case letters, numbers and symbols.
  • Do not reuse a password from other sites.
  • If two-factor authentication is available in your client area, we recommend turning it on.

Note: This only changes the client area password. Plesk/cPanel, FTP and e-mail account passwords are separate and are changed in their own panels.

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