If you can't send email, first check the outgoing server (SMTP) settings in your email program. The correct values are in the table below.
Correct SMTP settings
| Setting | Value |
|---|---|
| SMTP server | mail.yourdomain.com |
| Port | 465 (SSL/TLS) or 587 (STARTTLS) |
| Authentication | On |
| Username | Your full email address |
| Password | Your email password |
Where are the settings?
- Outlook
- File > Account Settings, select the account, then Change > More Settings > Advanced.
- Thunderbird
- Account Settings > Outgoing Server (SMTP), select the server, then Edit.
- Apple Mail (Mac)
- Mail > Settings > Accounts, select the account, then Server Settings.
- iPhone
- Settings > Mail > Accounts, select the account, then Outgoing Mail Server (SMTP).
- Android (Gmail app)
- Profile picture > Settings, select the account, then Outgoing server settings.
- Plesk
- On the Mail tab, the Mail client configuration link next to the email address shows ready-made settings.
If you get an error message, see what it means in Common Email Errors.
Need help? Open a support ticket from your client area or call +90 216 348 35 03.
