When the SSL certificate you bought from webevi arrives by email, this guide shows you how to install it in your Plesk panel so your site opens securely with https://. SSL certificates are purchased separately from hosting plans: SSL Certificates.
- The certificate's CSR should have been created in Plesk: How Do I Create a CSR in Plesk?
- Have the files from the certificate authority ready: the certificate (
.crt) and the intermediate certificate (CA bundle,.ca-bundle). - Your domain's name servers must point to webevi.
Step by step
- Log in to your Plesk panel at
https://yourdomain.com:8443or from the service page in your client area. - On the Websites & Domains page, click SSL/TLS Certificates under your domain.
- The certificate you saved when creating the CSR appears in the list. Use the Upload certificate (.crt) button next to it to choose the certificate file. If you do not have a file, use Add SSL/TLS Certificate to paste the certificate as text.
- Add the intermediate certificate (CA bundle) in the CA certificate field and click Upload. Without it, some browsers and phones show a warning.
- In Hosting Settings, choose the newly uploaded certificate from the Certificate list in the Security section and click OK.
- Test your site with the SSL Checker; the certificate chain and expiry date should look correct.
Always open the site with https
Turn on Permanent SEO-safe 301 redirect from HTTP to HTTPS in Hosting Settings. Details: Redirecting HTTP to HTTPS. If you use WordPress, check under Settings > General that the site address starts with https://.
- "Private key does not match" error
- The certificate does not belong to the CSR you created in Plesk. Have the certificate reissued with the correct CSR or open a support ticket.
- The browser still says "not secure"
- Check that the intermediate certificate is installed and that images and scripts on the page load over
https://: Why Is There No Padlock? - I want you to install it for me
- You can choose the installation service when ordering the SSL certificate or open a support ticket.
