Outlook Mail Setup (Step by Step with Pictures)

This guide shows, step by step with pictures, how to add your domain email account (e.g. name@yourdomain.com) to Microsoft Outlook. The addresses and server names in the pictures are examples; enter your own details.

Server details

Outlook 2010 – 2021 and Microsoft 365 (classic Outlook)

1. On the File tab, click Add Account.
2. Select Manual setup or additional server types and click Next.
   In Outlook 2016 and later this option appears as Advanced options > Let me set up my account manually.
3. Select POP or IMAP and click Next.
4. Fill in the form: your name, email address, account type IMAP (recommended) or POP3, incoming and outgoing server mail.yourdomain.com, your full email address as the username, and your password.
5. If you chose POP3, choose whether email is delivered to a new or an existing Outlook data file.
6. Click More Settings.
7. On the Outgoing Server tab, tick My outgoing server (SMTP) requires authentication.
8. On the Advanced tab, enter the ports and encryption: incoming 993 for IMAP or 995 for POP3; outgoing (SMTP) 465. Encryption type SSL/TLS.
   The 110 / 587 values in the picture are an older example; use the secure values above. If 465 does not work, try 587 with STARTTLS for outgoing mail.
9. If you use POP3, choose on the same screen how long email is kept on the server.

   Note: If you leave email on the server forever, your mailbox can fill up and incoming email will bounce.

   
10. Click OK, then Next. Outlook tests the settings; when both tasks show Completed, setup is done.

New Outlook (Windows 11)

1. Go to Settings > Accounts > Email accounts > Add account.
2. Enter your email address and click Continue; choose IMAP as the provider.
3. Click Show more, enter the server details above and click Continue.

Troubleshooting

I can receive but not send

The authentication box in step 7 must be ticked: SMTP Authentication. If 465 does not work, try 587 with STARTTLS.

Outlook keeps asking for the password

Make sure the username is your full email address; check the password by logging in to Webmail.

Certificate warning

Check that the server name is mail.yourdomain.com; if the warning continues, open a support ticket.